Your monitoring experts can help streamline an emergency
An alarm may be troubling when they sound off -- especially if they go off while you’re sleeping. But if you installed a monitored alarm system, you only have to think about one event: moving your loved ones to out of harm’s way.
That's because your monitoring professional also responds to your activated detectors. In seconds, they will reach out to you to make sure you and your family are alright and help gauge the scene. Then, they will get emergency responders and send them to you. Vivint’s monitoring agents will even help talk you through any situation and the next step.
Monitoring covers more than your motion detectors
Your Toledo monitored alarm system covers more than an break-in. Your smart home may also react to fire, carbon monoxide, or excessive water with the added devices. By adding a monitored fire alarm or smoke detector, you can have emergency responders to react whether you're home or out. Your monitoring team can even respond to health-related emergencies -- like shortness of breath or a slip -- with a monitored medical pendant.
Emergency services arrive faster with a monitored alarm system
A Vivint agent will answer any triggered alarm within moments. They'll first call you to make sure you're safe and then can coordinate emergency personnel on your behalf. This lightning-quick method is much quicker than contacting 911 yourself after you reached your loved ones and moved to safety. Seconds in home security, and Vivint makes sure you get assistance as soon as possible!
Monitoring is vigilant of your home 24/7
Unfortunately, a loud alarm sound doesn’t do much when you’re not home. However, your Vivint monitoring team is always on alert 24/7. They'll respond to any alarm that you can't and will also keep you connected every part of the process. It’s easier when you're flexible and can speed home after receiving a notification, but it's vital when you're unavailable and simply cannot make it back to take care of the situation.