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What should I do when my Toledo home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family members – against the many risks you may experience, like burglary, flooding, and fire. Although your home might be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Toledo home alarm system goes off? The blasting of an alarm is often jarring, confusing, and might incite panic. Your best option is to stay composed and adhere to these straightforward tips.

Actions to Take When Your Home Alarm System In Toledo Goes Off

Nobody wants to be in this situation, but it’s also the reason why you put in a home alarm system from the outset. You’re roused in the middle of the night with the unmistakable blasting of an alarm after a home security component has been tripped. So what are you going to do?

  1. Stay calm. This is easier said than done when your home security alarm is ringing loudly, and your pulse is beating rapidly. But staying calm is the best way to appraise what’s going on. Avoid the temptation of trying to deal with the emergency alone but instead permit your monitoring staff and first responders to carry out their job.
  2. Protect your family. Your main focus should be your family members and leading them to safety. In the case of a burglary, this might involve going to a designated secure area as far away from entry points as possible. The trespasser was probably already turned away by the alarm, but it’s always smart to be extra cautious. If there’s smoke or a blaze, you need to exit your residence right away.
  3. Don’t forget your smartphone. Most people keep their smartphones with them all the time these days, but you may fail to take it during a crisis. It’s a good thing to have. You’ll have the opportunity to stay connected with your monitoring specialists and obtain updates through your home security app.

Connect With Your 24-hour Monitoring Team

The moment your home alarm system in Toledo goes off, your round-the-clock monitoring professionals will spring to action. The first move is to verify your alarm, and that means reaching out to you. The procedure they follow is based on the sort of emergency. For instance, when the emergency is of a medical nature, one attempt will be made to reach you before assistance is sent out. If you’re dealing with a break-in - the most frequent sort of alarm - a monitoring specialist will abide by these guidelines to get in touch with you:

  • An effort will be made to communicate with you through the central command panel. You will generally be required to supply a passcode.
  • If that effort doesn’t result in a reply, a call is made to your main contact number.
  • A secondary number or first emergency contact is attempted next.
  • If there still isn’t an answer, local police are deployed.
  • Your monitoring specialists will attempt to reach you again after emergency personnel are contacted.

If you're not in a position to communicate with monitoring agents, don't worry. Support will still be sent even if you're not able to confirm the emergency.

Get prepared for any emergency with a Vivint home alarm system in Toledo

Get prepared for any situation with a contemporary home alarm system in Toledo from Vivint. Dial (419) 614-6278 to start customizing your home’s security today.